Frequently Asked Questions

Passwords

How do I change my password?
  1. Click on Account on the left blue sidebar
  2. Click on Settings link
  3. Click on Edit Settings on the right sidebar (gray button)
  4. Check the Change Password box
  5. Enter old password once, new password twice (must be eight alphanumeric characters)
Reset Student Password

Because OnToCollege is not allowed to email school students, we cannot activate the Forgot Password feature on the login screen. School Admins and Teachers are able to reset student passwords:

1. Click the Admin icon in the dark blue left menu.
2. Click on your school name. Then choose a Course.
3. Click Users in the left menu to view the complete list of users. You may click any name or use the Find a User search box on the right side of the screen.
4. For the specific User, look at the Login Information section (second box on page) and click the Reset Student Password button.
5. Enter the new password twice. Passwords must be at least eight alphanumeric characters. Click OK.

Videos

How to Access Videos and Course Materials
  1. Login to OnToCollege.com.
  2. Your Dashboard is your initial screen.
  3. Click the Admin icon in the dark blue left menu.
  4. Click on your school name. This will display all the courses available to your school.
  5. Select a Course from the list to view the videos and materials within the Course.
  6. Click the arrow next to each Module to expand or collapse the list of items in each Module of the Course.
Why do the course videos appear to be choppy or buffering and not playing smoothly?

Our videos are automatically set to play at the highest speed/resolution possible. If your internet connection is slower, the videos may be outpacing your download speed. To manually adjust, hover your mouse over the gear/wheel logo in the lower right corner of the video display, until the icons appear. Click the “multiple bars” icon and select a lower resolution level (720p, 406p or 270p). This reduces the size of the video file to better match slower connection speed.

Uploading Users

How to Add a Teacher

A Teacher/Faculty Admin has access to courses, student lists and reports, but cannot add/delete students.

  1. If your Teachers are not already in the User list, first upload the Teachers with the Bulk Enrollments Wizard Tool (see below) to add them as Users.If not already in the User list, first upload the Teacher/Faculty Admin with the Broker Tools Upload utility as shown above to add them as a User.
  2. Login to OnToCollege.com. Your Dashboard is your initial screen.  Click the Admin icon in the dark blue left menu.  Click on your school name.  This will display all the courses available to your students. ALL Teachers must be enrolled in For Educators Only. Enroll ONLY Teachers (NO students) in the For Educators Only course. Click on the Step 1 – Download CSV Template This will download a CSV file template to your desktop.  You must use this CSV template for the upload!  Copy/paste from an existing Teacher spreadsheet into the CSV file, then save the CSV file.  IMPORTANT: Keep your Teacher file separate from your student file. First Name, Last Name, Password, Email, and GraduationYear are REQUIRED fields.  Passwords must be at least 8 alphanumeric characters and are case sensitive. GraduationYear must use four digits. You may use the same password for each teacher, and they can update on their initial login. Enter “2040” as the GraduationYear for all Teachers.  IMPORTANT: Do not alter the header row (first row) in any way. Begin pasting your data in row 2. Save your file as a .CSV (Comma delimited) when complete.  Click Step 2 – Upload CSV Students (Even though the button says Students, this is also how you upload your Teacher file.) Click the box For Educators Only, then Select File.  Locate and select the CSV file you saved.  Click Import Bulk Wizard.  All required fields will be validated.  Errors will be indicated and need to be fixed before proceeding.  If the file is valid, it will be uploaded.  The upload process gives access to courses and sets the password.  Next, assign permissions to Teachers.
  3. From the left sidebar menu, select Admin (second icon, star badge).
  4. Click on your School, Parent Association, or District name to see a list of all the Courses accessible for your organization, listed in alphabetical order.
  5. Select Settings from the left menu.
  6. Click the light blue +Account Admins button (below the list of existing Admins).
  7. From the Add More dropdown box, choose Teacher/Faculty Admin.
  8. Enter email address(es), separated by commas.
  9. Click Continue… then review your entries. Click Go back and edit if needed, or click OK Looks Good, Add this User.
Add Students — Broker Tools Upload Utility
  1. Prepare an export file/report from your school database. First Name, Last Name, Password, Email, and GraduationYear are required fields. Passwords must be at least 8 alphanumeric characters and are case sensitive. You may include information in four additional Student Optional Fields for sorting purposes: Teacher, Class, Optional Field 1, and Optional Field 2.  These four fields are limited to 20 characters each.  Here is an example of the spreadsheet template:
  2. Login to OnToCollege.com. Your Dashboard is your initial screen.  Click the Admin icon in the dark blue left menu.  Click on your school name.  This will display all the courses available to your students.
  3. Determine which courses to enroll your students in.  Click the small Settings button under the name of the course. This will display the course details.
  4. Click the Sections tab on the menu bar above Course Details.  Click on the blue Default Section. This page will give you a list of all students enrolled in this course.
  5. From the right menu, click the Broker Tools: Step 1 – Download CSV Template button.  This will download a CSV file to your desktop for you to copy and paste your student list into.  You must use this CSV template for the upload!  After you have pasted your students and data into the file, save the CSV file.
  6. Click the Broker Tools: Step 2 – Upload CSV Students button.  Click the Select File button.  Locate and select the CSV file you saved.  Click Import.
Add Individual Student
  1. If not already in the User list, first upload the student with the Broker Tools Upload utility as shown above to add them as a User.
  2. Be sure to include their Graduation Year.

Updating and Viewing Users

View List of Users (Students)
  1. Click the Admin icon in the dark blue left menu.
  2. Click on your school name.
  3. Click Users to view a complete list of all users for your school. Click on an individual user to see which courses they are enrolled in. You may also type part of a user name in the Find A User search box to more quickly find a specific user.
  4. Or to see a list of users in a specific course, click Courses, then click the light blue Course Click People in the left menu to see the users in a course.
  5. Click People in the left menu to see the users in a course. You’ll also be able to see when and how often each user has accessed the course.
Add Individual Student
  1. If not already in the User list, first upload the student with the Broker Tools Upload utility as shown above to add them as a User. You can reuse the same spreadsheet. For existing students, the Graduation Year and four Optional Fields will be overwritten.
  2. Be sure to include their four-digit GraduationYear and any of the four Optional Fields you are using.
Update Individual Student
  1. Click Users in the left menu to view the complete list of users. You may click any name or use the Find a User search box on the right side of the screen.
  2. In the Name and Email section, click the Edit link to edit Student Name.
  3. Edit the fields as needed. IMPORTANT: The User Name must match the Email field. *If you need to change a student’s Default Email (which is the student Login), please contact us.
  4. Click Broker Tools:: User Data.
  5. Click Edit button at bottom left, Edit additional fields as desired.  Schools may only change Graduation Year, and/or the four optional fields on this page:  Class, Teacher, Optional Field 1 and Optional Field 2.
  6. Click the Save button.

Reporting

View Quiz and Test Reports
  1. Click the Admin icon in the dark blue left menu, select your School Name, then the desired Course. Teachers and School Admins can view quiz and test results by selecting the ReportBuilder: Quiz and Test Reports button at the top of any course page.  REMEMBER: Optional fields cannot be updated on student quizzes and tests previously taken.
  2. Click the Change button in the header to select a School, then choose Select Group for the School.
  3. Select the report you wish to view from the drop-down menu.  Current Reports available are: Assessment Report by Group, Group Assessment Category Scores, Group Assessment Summary, User Assessment Answers, User Assessment Overview, User Assessments Overview Full Test. Most reports can be filtered by User, Assessment, and Date.  If filters are left blank, all results will be displayed. All reports can be exported to a PDF, an Excel spreadsheet, or printed.  Not all report information is instantaneous.  Depending on usage, some reports may take a moment to appear.  When you have finished reviewing reports, hit your browser arrow back button twice to return to your Course page.

Post an Announcement

Post an Announcement
  1. Click the Admin icon in the dark blue left menu.
  2. Click on your school name.
  3. School Admins can post group Announcements in Canvas to their students.
  4. Click Settings in the left menu, then Announcements.
  5. Click the pencil icon to edit an existing Announcement or click +New Announcement to create a new Announcement.
  6. For a new Announcement, complete the fields as desired and click Publish Announcement.

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