Frequently Asked Questions for OTC Courses

Passwords

Change My Password
  1. Click on Account on the left blue sidebar
  2. Click on Settings link
  3. Click on Edit Settings on the right sidebar (gray button)
  4. Check the Change Password box
  5. Enter old password once, new password twice (must be eight alphanumeric characters)
Resetting Student Password For Schools

Some schools do not allow outside emails to be received by their students.  The Forgot Password feature on the login screen will not function in this case.  School Admins and Teachers will need to reset passwords for their students:

1. Click the Admin icon in the dark blue left menu.
2. Click on your school name. Then click People.
3. For the specific student, use the Search People box.  Click on the student’s Name.  Click the Reset Student Password button.
4. Enter the new password twice. Passwords must be at least eight alphanumeric characters. Click OK.

Course Materials & Videos

How to Access Videos and Course Materials

OTC Teachers and School Admins:

  1. Login to OnToCollege.com.
  2. Your Dashboard is your initial screen.
  3. Click the Admin icon in the dark blue left menu.
  4. Click on your school name. This will display all the courses available to your school.
  5. Select a Course from the list to view the videos and materials within the Course.

Students:

  1. Login to OnToCollege.com.
  2. Scroll down past the Dashboard announcements to view the courses you are enrolled in.  Click on the course card to gain access to the prep course.
Why do the course videos appear to be choppy or buffering and not playing smoothly?
Our videos are automatically set to play at the highest speed/resolution possible. If your internet connection is slower, the videos may be outpacing your download speed. To manually adjust, hover your mouse over the gear/wheel logo in the lower right corner of the video display, until the icons appear. Click the “multiple bars” icon and select a lower resolution level (720p, 406p or 270p). This reduces the size of the video file to better match slower connection speed.

Live! Online Help

Live! Online Help
Get your questions answered before the ACT, PSAT, and SAT with our free help sessions! Join us before most test dates for an online session with a live master teacher from OnToCollege. Bring your questions and get answers before the big day!

Not available right before your test date? Join us for any session!

Instructions for Students, Teachers, and School Admins

Additional Instructions

The dashboard viewed immediately after you log in includes many announcements for all students, Teachers, and School Admins.  Click the Dashboard button on the left menu to view all announcements and find instructions.  Additionally, there are instructions in the For Educators Only course for all Teachers and School Admins.

Video Captions

Video Captions

Spanish closed captioning is now offered in our ACT and SAT Prep core video sessions.  Look for the en español button in each prep session under the video buttons.  

If utilizing closed captioning with video using the picture in picture (PiP) option may provide a better user experience.

Teacher Course Access

How do teachers access their courses?
  1. Login to OnToCollege.com.
  2. Your Dashboard is your initial screen.
  3. Click the Admin icon in the dark blue left menu.
  4. Click on your school name. This will display all the courses available to your school.
  5. Select a Course from the list to view the videos and materials within the Course.

Free Trial Subscription

Free Trial Subscription
Your free trial expires 48 hours after the purchase.  You can cancel your trial from your My Account Page found in your Subscription Account confirmation email.  Click My Subscriptions from the menu.  Your subscription cannot be canceled after the 48-hour trial.  Your course subscription will expire one year after your purchase and will not auto-renew.

 

 

We strengthen scores, confidence, and culture so all students reach their best-fit post-high school destination with minimal debt.

ACT® and PreACT® are registered trademarks of ACT, Inc., which was not involved in the production of, and does not endorse, this product.
SAT® and PSAT/NMSQT® are registered trademarks of the College Board, which was not involved in the production of, and does not endorse, this product.